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  • Please contact us for details before sending the rough to us.
  • Describe the materials as "Mineral Samples" or Quartz, Zircon, Sunstone etc. (no aquamarine, sapphire, topaz, tourmaline) on shipping label.  Please provide specific stone name, value, weight, quantity (number of bags), and any other information of your rough material to us as well by email before shipping.
    Please send the rough to the address as below:
  • Room 702, Building E2-B1, 178 Huijing Bei Road, Tianhe, Guangzhou 510631, Guangdong, China
  • Attn:  Guobin Liu
  • Tel:   86 186 2065 3280 (must be shown on shipping label for custom and delivery)
  • Email: nancy@astergem.com
  • via FedEx, DHL, Global Priority Mail or registered mail with a signed statement inside saying that "the material is being sent for cutting and return, no commercial value" and complete cutting instruction include the pictures, sketches or drawings and samples if possible in your package.